We'd love to hear from you.
Have a question about an artisan order, custom Himalayan craft commissions, or wholesale trade? Get in touch through the form below or reach our Kathmandu team directly.
Direct Contact & Schedule
Patan Atelier & Office
Kathmandu, Nepal
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Frequently Asked Questions
—How long does domestic and global delivery take?
Standard orders typically arrive within 3 to 5 business days. Express shipments are delivered via DHL/FedEx and arrive within 4 to 7 business days with end-to-end tracking.
—How do I track my existing order?
Once your order has been dispatched from our workshop in Lalitpur, you will receive an email notification containing your tracking code. You can also include your order number in the contact form on this page for a quick status update.
—Are all products 100% authentically made in Nepal?
Yes, absolutely. Every piece on NepalOrigin is handcrafted by verified master artisans, weavers, and guild workshops across Patan, Bhaktapur, and rural Himalayan clusters. We ensure fair pricing with zero middleman markups.
—Can I commission custom or bespoke artisan pieces?
Yes! Many of our partner artisans accept custom dimensions, bespoke natural-dye colorways, or personalized wood and brass engravings. Choose 'Wholesale & Custom' in the form above or visit our dedicated Wholesale page.
